Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
communication skills to:
access and prepare information electronically or in hard copy
communicate in styles to suit different audiences and purposes
establish and manage expectations
present complex or technical information and ideas in a way appropriate to the audience
resolve conflicts
write recommendations and prepare project reports requiring precise expression
initiative and enterprise skills to:
act as a positive role model
agree achievable project objectives with stakeholders and team members
apply OHS procedures in line with project requirements
establish and maintain professional relationships at various levels within the organisation
establish stakeholder and team member project roles and responsibilities
lead and coach project team members to achieve project outcomes
use diversity of staff, including gender and disability to improve project outcomes
planning and organisational skills to use project-management tools to establish reasonably complex projects
problem-solving and decision-making skills to apply ethical management of reasonably complex projects.
Required knowledge
organisation’s industry
organisation's current information systems and processes
organisational policies and procedures, including:
project management and procurement policies
environment
duty of care
contract
company
freedom of information
industrial relations
privacy and confidentiality
due diligence
records management
project governance approaches and methods
relevant legislation and regulations that impact on business continuity, such as OHS.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Project management maturity may relate to: | decision-making process internal project management approach methodology strategy five levels of project management maturity: ad hoc planned managed integrated adaptive. |
Governance framework within an organisation may include: | principles for how projects should be run project management methodology rules about project communication and decision making specific roles and responsibilities to be adopted for every project structure of working groups and other stakeholder groups that might be established. |
Characteristics of IT projects may include: | complex interrelated activities difference to operational work high propensity to change: budget quality scope time inherent risk need to manage uncertainty scope becoming more explicit as the project progresses. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist